When your staff attends this one day class, every member of your business benefits!
Store owners and managers:
| Fewer costly mistakes
Fewer dissappointed customers
Greater profit opportunities
Greater close rates
Greater accuracy resulting in fewer lost commissions and increased customer referrals
Better relationships with the installation department
|Fewer misunderstandings and delays with the customer
Fewer call backs and return trips
Better relationships with the sales department
And best of all, the real winners will be your customers.
Better training means that their purchases will be performed with a greater degree of professionalism and with fewer disappointments.
This training will be conducted by Tom Jennings. Tom is a lifelong member of the flooring business. Since selling his family’s retail business in 2006, he has served the industry as an educator and speaker. He is a past-board chairman of the WFCA and is currently the board chairman of WFCA Services, Inc. and WFCA Vice President of Professional Development.